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(30 ratings)

RoamWorldTours

Una viaggiatrice solitaria che vive ad Amsterdam da 27 anni e guida turistica dal 2011. Amo condividere la bellezza della città di Amsterdam con i turisti e sono anche fondatrice di un blog di viaggio e ho trascorso il mio tempo libero scrivendo delle mie avventure di viaggio come i viaggi in solitaria in Tanzania e Kenya, le immersioni subacquee con gli squali balena in Thailandia o diventare istruttrice di immersioni subacquee a Bali. Viaggiare e immergersi in altre culture, comprendendo i loro stili di vita e le loro prospettive, è il pilastro mancante nei nostri sistemi educativi. Credo che viaggiare debba essere un'esperienza di immersione culturale. Costruire ponti tra paesi e culture rispettando le reciproche differenze non è vantaggioso solo per il viaggiatore, ma anche per le comunità ospitanti.

1 Tour di RoamWorldTours

Ratings (30)

Steve
(1 Rating) Killingworth
Prenotazione verificata
Viaggiato da solo - Nov 2024

Pilar was a great tour guide. It was my first time in Amsterdam & her tour gave a great introduction to the city and its history.

Risposta di RoamWorldTours:
Thank you Steve 💛
Petra
(2 Ratings) Zierikzee
Prenotazione verificata
Viaggiato in gruppo - Oct 2024

Risposta di RoamWorldTours:
Thank you Petra 💛
Manuel
(8 Ratings) Barcellona
Prenotazione verificata
Viaggiato da solo - Nov 2024

El tour ha sido muy entretenido e interesante. Recomiendo a Pilar

Risposta di RoamWorldTours:
Thank you Manuel 💛
Susan
(1 Rating)
Prenotazione verificata
Viaggiato in gruppo - Oct 2024

Risposta di RoamWorldTours:
Thank you for your rating, Susan! I appreciate your feedback across the different aspects of the tour. If there’s anything specific you’d like to share on how I can enhance future experiences and make them 5-star worthy, I’d love to hear from you. Your input is valuable, so please feel free to reach out anytime through the GuruWalk platform. Thanks for helping me grow! 💛
Itzel
(4 Ratings) Città del Messico
Prenotazione verificata
Viaggiato in gruppo - Oct 2024

Terrible experience, the guide never showed up nor notified me that she was canceling the tour, I was standing there in the rain for quite sometime, because I even arrived 20 minutes early... and waited for another 10 minutes past the starting time... sent her a message via the app (because she never reached out to provide me with any information, whereas all other guides in the guruwalk tours I've made, certainly have) but received no answer... in the end she sent me a message (after like 2 hours) saying it was my fault because I didn't receive her messages via WhatsApp or phone (sms), when she could of sent me a message through the app but that did not happen... just lame excuses from a person that clearly lacks professionalism... it's a shame because had I known, I could of taken another tour, as I really wanted to do it, but now thats not happening, as I'm leaving tomorrow and I just waisted my time with this one... just terrible...

Risposta di RoamWorldTours:
Dear Itzel, I feel the review is unfair. I sent you a WhatsApp message a few hours before the tour was set to start with instructions, and when others canceled due to bad weather, I followed up with a cancellation via SMS. Unfortunately, on the day of your tour, I was unable to access the app due to a technical issue that prevented me from logging in. The GuruWalk support team is currently looking into this. It appears that my WhatsApp message from that day hasn’t been seen yet. At no point did I suggest that the situation was your fault; I was only explaining the technical issue I was facing and asking you to please ensure that you leave a valid phone number when booking a tour. This makes it much easier to stay in contact in case of any unforeseen issues. Thank you for your understanding. Best regards, Pilar

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(30 ratings)

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